Privacy Policy

Last updated: April 24, 2026

Effective for SMS opt-in: April 24, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

Company (referred to as "We", "Us" or "Our") refers to SECURE ALERT MESSAGES LLC, 8183 Twin Bridges Trl, Missouri, United States.
Service refers to the Website and SMS notification service.
SMS refers to text message communications sent to Your mobile device.
Website refers to securealertmessaging.com and/or https://shieldguardtech.github.io/secure-alerts.
You means the individual accessing or using the Service.

Information We Collect

Personal Data

While using Our Service, We may ask You to provide:

Phone number (for SMS notifications)
Full name
Email address (optional)

SMS Opt-In Data

When You opt in to receive SMS notifications, We collect:

Your phone number
Your consent timestamp and IP address
Message delivery status and history

How We Use Your Information

To send transactional SMS notifications
To manage opt-out requests (reply STOP)
To comply with legal obligations

SMS Messaging Compliance

By opting into Our SMS service, You agree to receive transactional messages. You understand that:

Message frequency varies based on account activity
Standard message and data rates may apply
Reply STOP to unsubscribe immediately
Reply HELP for assistance
For support, call 828-899-6220

We do not send marketing or promotional SMS messages. All messages are transactional (appointment reminders, order updates, account notifications, security alerts).

Third-Party SMS Providers

We use Brevo (Sendinblue) as our SMS service provider. Your phone number and message content may be processed by Brevo in accordance with their Privacy Policy.

Data Retention

SMS opt-in records (including consent timestamps and IP addresses) are retained for the duration of our business relationship plus up to 24 months to demonstrate compliance with telecommunications regulations.

Your Rights

You have the right to:

Opt-out of SMS messages – Reply STOP to any message
Request deletion of Your data – Call 828-899-6220
Access Your personal data – Contact us for a copy

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personal information from anyone under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of any changes by posting the new policy on this page.

Contact Us

If you have any questions, You can contact us:

By phone: 828-899-6220
Reply HELP to any SMS message for assistance
Reply STOP to any SMS message to unsubscribe

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